trAIn Privacy Policy
Last updated: August 12, 2026
This Privacy Policy explains how the trAIn mobile application (the
“App”, “we”, “our”) collects, uses, shares, and protects
information about people who create accounts, build workout plans, or
interact with the OpenAI-powered coaching features or choose to export
workouts through Health Connect. By using the App you
agree to the practices described below.
Information We Collect
We collect the following types of information when you use the App:
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Account Data: When you register or sign in, we collect your
name, email address, authentication tokens, subscription status, and any
profile details you provide (e.g., training goals, preferred units, or
profile names).
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Workout History: We store generated workout plans, exercise
selections, logged sets, completion status, timers, and historical
performance data so you can review progress and we can tailor future
sessions.
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Health Connect Exports: If you enable Health Connect sync,
the App writes completed workout titles, start and end times, duration,
exercise type, and a completed-set summary to the Health Connect store on
your device. The App requests write-only workout access and does not read
information from Health Connect.
-
OpenAI Interactions: Prompts sent to OpenAI and the responses
returned (including generated workouts or recommendations) may be
temporarily processed by our servers to fulfill your request. We log
request metadata such as timestamps, model tier, and any error codes to
monitor system health.
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Device & Usage Information: We collect limited diagnostic
data such as device model, app version, crash logs, and aggregated usage
analytics to improve reliability and prioritize new features. We do not
collect GPS location or precise health sensor data.
How We Use Your Information
- Authenticate you and maintain your account.
- Generate and personalize workout plans, recommendations, and summaries.
- Sync workout history across devices and back up your training data.
- Export completed workouts to Health Connect when you choose to enable that feature.
- Monitor service performance, detect abuse, and debug issues.
- Communicate important updates such as feature announcements, billing changes, or policy updates.
- Comply with legal obligations and enforce our Terms of Service.
Data Retention
We retain account data and workout history for as long as your account is
active so you can access historical insights. If you close your account, we
delete or anonymize personal information within 30 days unless a longer
retention period is required for legal, billing, or security reasons. Server
logs related to OpenAI prompts are retained for up to 90 days to diagnose
issues and improve model performance.
Workout records written to Health Connect are controlled through Health
Connect and its retention settings. Turning off sync or deleting your trAIn
account does not automatically delete records already written to Health
Connect. You can review or delete those records in Health Connect settings.
How We Share Information
We do not sell your personal information. We only share information with:
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Service Providers: Vendors who help deliver the App, such as
hosting platforms, authentication providers, analytics tools, payment
processors, and customer support software. They may only use the data to
perform services for us and must protect it appropriately.
-
OpenAI: We send structured prompts containing the minimum
necessary context (like goals, experience level, or recent progress) to
generate workouts. Prompts are transmitted over encrypted channels and are
subject to OpenAI’s data usage policies.
-
Health Connect: When you opt in, completed workout data is
written to the on-device Health Connect store. Other apps can access that
data only according to the permissions you grant them in Health Connect.
trAIn does not send Health Connect data to advertising platforms or sell it.
-
Legal Requirements: We may disclose information if required to
comply with applicable laws, legal processes, or government requests, or to
protect the rights, property, or safety of you, other users, or the public.
Your Choices & Controls
- Update profile defaults and personal information directly in the App.
- Pause future Health Connect exports at any time in the App.
- Manage or revoke trAIn’s access and delete exported records in Health Connect settings.
- Contact us to request deletion of your account and associated data.
- Opt out of marketing communications by using the unsubscribe link or contacting support.
Security
We implement administrative, technical, and physical safeguards designed to
protect your data, including encrypted network connections, access controls,
and monitoring for suspicious activity. No system is perfectly secure, so we
encourage you to use unique passwords and keep your devices up to date.
Children’s Privacy
The App is not directed to children under 16 and we do not knowingly collect
personal data from children. If we learn that we have collected personal
information from a child without parental consent, we will delete it promptly.
Changes to This Policy
We may update this policy to reflect new features, legal requirements, or
industry practices. When we make material changes we will notify you through
the App or by email. Continued use of the App after changes become effective
constitutes acceptance of the revised policy.
Contact Us
If you have questions, privacy requests, or concerns about this policy,
contact us at support@gettrain.app.