trAIn Privacy Policy

Last updated: June 1, 2024

Effective date: June 1, 2024

This Privacy Policy explains how the trAIn mobile application (“App”, “we”, “our”, “us”) collects, uses, stores, and protects information about people who create accounts, build workout plans, or interact with AI-powered coaching features. By using trAIn, you agree to the practices described below.

Information We Collect

We collect the following types of information when you use the App:

• Account Data: Name, email address, authentication tokens, subscription status, and profile details such as goals, units, experience level, or custom profile names.
• Workout History: Generated workouts, exercise selections, logged sets, timers, and historical performance data so we can personalize future sessions.
• AI Interactions: Prompts sent to OpenAI and the responses returned. Requests are encrypted in transit and processed according to OpenAI’s data policies.
• Device & Usage Data: App version, crash logs, device model, and aggregated analytics used to improve stability. We do not collect GPS or precise health sensor data.

How We Use Your Information

• Authenticate you and maintain your account.
• Generate and personalize workout plans and summaries.
• Sync workout history across devices via Firestore.
• Monitor performance, detect abuse, and debug issues.
• Send important updates related to features or billing.
• Comply with legal obligations and enforce our Terms.

Data Retention

We retain personal data while your account is active. If you close your account, we delete or anonymize your information within 30 days unless required otherwise for legal or security purposes. AI request logs may be retained for up to 90 days for debugging.

How We Share Information

We do not sell your personal information. We may share data with:

• Service Providers: Firebase (Google Cloud Firestore), authentication providers, analytics tools, and hosting services — all bound by obligations to protect your data.
• OpenAI: Minimal structured data is sent to generate workouts. All prompts are encrypted and subject to OpenAI’s privacy practices.
• Legal Requirements: If required to comply with laws or protect users’ safety.

Your Choices & Controls

• Update personal information directly within the App.
• Request account deletion by emailing us.
• Opt out of marketing communications at any time.

Security

We use technical and administrative safeguards including encrypted network connections, access controls, and monitoring. No system is 100% secure, so we encourage strong passwords and secure devices.

Children’s Privacy

The App is not intended for children under 16. We do not knowingly collect information from children. If we learn of such data, we will delete it promptly.

Changes to This Policy

We may update this policy to reflect new features or regulations. If significant changes occur, we will notify you within the App or by email.

Contact Us

If you have questions or privacy concerns, contact us at: support@gettrain.app

Terms of Service

By using trAIn, you agree to follow these Terms of Service (“Terms”). If you do not agree, you may not use the App.

Use of the App

• You must be at least 16 years old to use the App.
• You agree not to misuse or attempt to disrupt the App, servers, or data.
• You may not copy, resell, reverse-engineer, or redistribute the App’s content or AI-generated workouts.
• You are responsible for maintaining the security of your device and account.

Subscriptions & Billing

Paid features may be offered through subscriptions. Charges are processed through your platform’s billing system (Google Play). Refunds follow their policies.

Limitation of Liability

trAIn is provided “as-is” without warranties of any kind. To the maximum extent permitted by law, we are not liable for injuries, losses, or damages arising from the use of the App.

Disclaimer

trAIn provides fitness guidance for informational and educational purposes only. It does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before starting any fitness program.

You assume full responsibility for your actions, workouts, and any injuries or outcomes that may occur while using the App.