trAIn Privacy Policy

Last updated: August 12, 2026

This Privacy Policy explains how the trAIn mobile application (the “App”, “we”, “our”) collects, uses, shares, and protects information about people who create accounts, build workout plans, or interact with the OpenAI-powered coaching features or choose to export workouts through Health Connect. By using the App you agree to the practices described below.

Information We Collect

We collect the following types of information when you use the App:

How We Use Your Information

Data Retention

We retain account data and workout history for as long as your account is active so you can access historical insights. If you close your account, we delete or anonymize personal information within 30 days unless a longer retention period is required for legal, billing, or security reasons. Server logs related to OpenAI prompts are retained for up to 90 days to diagnose issues and improve model performance.

Workout records written to Health Connect are controlled through Health Connect and its retention settings. Turning off sync or deleting your trAIn account does not automatically delete records already written to Health Connect. You can review or delete those records in Health Connect settings.

How We Share Information

We do not sell your personal information. We only share information with:

Your Choices & Controls

Security

We implement administrative, technical, and physical safeguards designed to protect your data, including encrypted network connections, access controls, and monitoring for suspicious activity. No system is perfectly secure, so we encourage you to use unique passwords and keep your devices up to date.

Children’s Privacy

The App is not directed to children under 16 and we do not knowingly collect personal data from children. If we learn that we have collected personal information from a child without parental consent, we will delete it promptly.

Changes to This Policy

We may update this policy to reflect new features, legal requirements, or industry practices. When we make material changes we will notify you through the App or by email. Continued use of the App after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have questions, privacy requests, or concerns about this policy, contact us at support@gettrain.app.